Jonathan Chang
Product Designer
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Featured work
Why is new customer sentiment at an all-time high, yet user engagement remains significantly low and continues to decrease?
How can we design a product that effectively serves a slow-moving industry, where each customer follows a unique process?
How might we standardize the way we communicate coverage and statuses across different data types while maintaining accessibility?
How can we evolve to support small mom-and-pop businesses without sacrificing the critical features our enterprise clients rely on?
How might we re-imagine reporting and permission management to fit the needs of every customer?
About me
As a design leader, I am committed to crafting meaningful, impactful experiences that resonate with users. I foster collaborative environments that emphasize learning, growth, and honesty, while overseeing strategic alignment of every project, ensuring delivery of user-centered, high-impact solutions.
I believe that great design extends beyond visuals and the confines of the screen. When executed well, it forms a genuine connection with users, leaving a lasting impact on both their daily experiences and the success of the business.
Give my Email a shout! I love conversing about anything and everything.
Thanks for stopping by.